Terms of service

OVERVIEW
Welcome to Tournemoi! The terms “we”, “us”, and “our” refer to Tournemoi. Tournemoi operates this store and website, including all information, content, features, tools, products, and related services to provide you, as a customer, with a personalized shopping experience (hereinafter the “Services”). Tournemoi is a store powered by Shopify, which enables us to provide you with the Services.

The following Terms of Service, together with any related policies (the “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and by our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT
By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you give us your consent to allow any minor dependent on you to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores, or purchasing any of the products or services we offer, you may be asked to provide certain information such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 – OUR PRODUCTS
We have made every effort to display our products and services as accurately as possible in our online stores. However, please note that the colors or appearance of products may differ from how they appear on your screen due to the device you use to access the store and its settings or configuration.
We do not guarantee that the appearance or quality of any products or services purchased will meet your expectations or match exactly the descriptions or images displayed in our online stores.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any product offered to any person, geographic region, or jurisdiction on a case‑by‑case basis.

SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Tournemoi reserves the right to accept or refuse your order for any reason at its discretion. Your order is not accepted until Tournemoi confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as Tournemoi may not be able to accommodate cancellation requests after an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and/or phone number provided at the time the order was made.
Your purchases may be returned or exchanged only in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotions may change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be indicated in your order confirmation email. Unless otherwise stated, displayed prices do not include taxes, shipping and handling charges, customs duties, or import fees.
Prices displayed in our online stores may differ from prices offered in physical stores or in online or other stores operated by third parties. From time to time, we may offer promotions related to the Services that may affect pricing and that are governed by separate terms and conditions. In the event of a conflict between the terms of a promotion and these Terms, the promotion terms will prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address and credit card details, so that we can complete your transactions and contact you when necessary.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use that credit card for the purchase, (iii) the charges incurred by you will be honored by your credit card company, and (iv) you will pay the charges incurred by you at the posted prices, including shipping and handling fees and all applicable taxes, if any.

SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All shipping times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control. Once we transfer the products to the carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brand names, texts, displays, images, graphics, product reviews, videos, and audio, as well as the design, selection, and arrangement thereof, are the property of Tournemoi, its affiliates, or its licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.
The Terms permit you to use the Services for personal and non‑commercial use only. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent. Except as expressly provided in these Terms, nothing in these Terms grants or shall be construed as granting you any license or rights under any patent, trademark, copyright, or other intellectual property of Tournemoi, Shopify, or any third party. Unauthorized use of the Services may violate intellectual property laws. All rights not expressly granted are reserved by Tournemoi.
The names, logos, product and service names, designs, and slogans of Tournemoi are trademarks of Tournemoi or its affiliates or licensors. You must not use such trademarks without the prior written permission of Tournemoi. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS
You may have access to customer tools offered by third parties through the Services which we do not monitor and over which we have no control or influence.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third‑party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third‑party providers.
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be considered part of the Services and shall be subject to these Terms of Service.

SECTION 8 – THIRD‑PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third‑party materials or websites. If you decide to leave the Services to access third‑party materials or websites, you do so at your own risk.
We are not liable for any harm or damages related to your access to third‑party websites or your purchase or use of goods, services, resources, or content on third‑party websites. Please review the policies and practices of third parties carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third‑party products and services should be directed to the relevant third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY
Tournemoi is powered by Shopify, which enables us to provide the Services. However, sales and purchases made in our store are conducted directly with Tournemoi. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Tournemoi, including any injury, damage, or loss resulting from purchased products or services. You hereby expressly release Shopify and its affiliates from any claims, damages, or liabilities arising from or related to your purchases and transactions with Tournemoi.

SECTION 10 – PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and some personal information may also be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information related to your access and use of the Services in order to provide and improve them. Information you submit through the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than the one in which you reside in order to provide services to you. See our Privacy Policy [LINK] for more details on how we, Shopify, and our partners use your personal information.

SECTION 11 – FEEDBACK
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, and royalty‑free license to use, reproduce, modify, publish, distribute, and display such Feedback in any media for any purpose, including commercial purposes. We may use these rights, for example, to operate, evaluate, improve, and promote the Services.
You also represent and warrant that (i) you own or have all necessary rights to any Feedback you provide; (ii) you have disclosed any compensation or incentive received in connection with your submission; and (iii) your Feedback complies with these Terms. We are under no obligation (1) to maintain the confidentiality of Feedback, (2) to provide compensation for Feedback, or (3) to respond to Feedback.
We may, but are not obligated to, monitor, edit, or remove Feedback that we determine at our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable or that violates intellectual property rights or these Terms.
You agree that your Feedback will not violate any third‑party rights including copyright, trademark, privacy, personality, or other personal or proprietary rights. Your Feedback must not contain unlawful, abusive, or obscene material, nor contain viruses or other malware that could affect the operation of the Services. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties about the origin of Feedback. You are solely responsible for the Feedback you provide and its accuracy. We take no responsibility for Feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on the Services containing typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders if any information in the Services is inaccurate at any time without prior notice.

SECTION 13 – PROHIBITED USES
You may access and use the Services only for lawful purposes. You must not use the Services directly or indirectly for unlawful, malicious, or prohibited purposes including violating laws, infringing intellectual property rights, harassing or harming others, transmitting false information, sending spam or promotional materials, impersonating others, or engaging in conduct that may harm Tournemoi, Shopify, or other users.
You also agree not to upload viruses, reproduce or exploit any part of the Services without authorization, collect personal data of others, conduct phishing or scraping activities, or interfere with the security features of the Services. We reserve the right to suspend or terminate your account without notice if we believe you have violated these Terms.

SECTION 14 – TERMINATION
We may terminate this agreement or your access to the Services at our sole discretion at any time without notice, and you will remain liable for all amounts due up to the date of termination.
Certain sections will survive termination, including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, and Privacy Policy.

SECTION 15 – DISCLAIMER OF WARRANTIES
The information presented through the Services is provided for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.
EXCEPT AS EXPRESSLY STATED BY TOURNEMOI, THE SERVICES AND ALL PRODUCTS PROVIDED THROUGH THEM ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON‑INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR‑FREE. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU.

SECTION 16 – LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOURNEMOI AND ITS PARTNERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THEM, INCLUDING LOSS OF PROFITS, DATA, OR REVENUE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Tournemoi, Shopify, and their affiliates, partners, employees, and service providers from any claims, damages, liabilities, and expenses including legal fees arising from your violation of these Terms, your violation of any law, or your use of the Services.

SECTION 18 – SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law and the remaining provisions will remain in effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure by us to enforce any right or provision of these Terms does not constitute a waiver of such right or provision. These Terms constitute the entire agreement between you and us regarding the Services and replace any prior agreements or communications.

SECTION 20 – ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent. We may assign these Terms without restriction.

SECTION 21 – GOVERNING LAW
These Terms of Service and any separate agreements shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Tournemoi is headquartered.

SECTION 22 – HEADINGS
Headings in this agreement are for convenience only and do not affect the interpretation of these Terms.

SECTION 23 – CHANGES TO TERMS OF SERVICE
You may review the most current version of the Terms of Service at any time on this page. We reserve the right to update or modify these Terms at any time by posting updates on our website. Continued use of the Services after changes constitutes acceptance of those changes.

SECTION 24 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to tournemoi.inc@gmail.com.
Our contact information is listed below:
Tournemoi
tournemoi.inc@gmail.com
6 Rue de Ridder, 75014 Paris, France
Company registration number: 98751660600025
VAT number: FR 0A987516606