FAQ – Frequently Asked Questions
The Tournemoi Pieces
What materials are used?
Each Tournemoi headpiece is crafted from carefully selected European textiles, chosen for their balance of structure, softness, and elegance.
Certain creations are made from exceptional Italian silk, sourced from prestigious silk houses and woven in Como, Italy — a world-renowned reference for silk craftsmanship. Other models are created using refined Spanish triacetate, appreciated for its fluid drape, durability, and sophisticated finish.
Every material is selected for its breathability, comfort, and delicacy on the hair, ensuring a sensation as luxurious as its appearance.
Care & Maintenance
How should I care for my brooches?
Our brooches are delicate, handcrafted pieces and should be handled with care to preserve their beauty and structure. Avoid mechanical damage such as drops, strong pressure, or impact, as this may affect the crystals or metal finish.
We recommend storing your brooch safely in its original box when not in use, and avoiding contact with hard surfaces or excessive force during handling.
How should I store my headpiece?
The best way to store your headpiece is in its original Tournemoi box, specially designed to protect and showcase it safely.
If the box is not available, we recommend keeping it in a safe, dry place, away from humidity, water, and direct sunlight. Proper storage helps preserve the shape, fabric, and overall quality of your piece over time.
How can I refresh my headpiece?
To gently refresh your headpiece, we recommend using a steamer on a low setting. Steam helps smooth the fabric and restore its natural elegance without damaging the delicate materials.
Always keep a safe distance and avoid direct contact with the fabric.
How should I clean my headpiece?
To preserve the quality and delicate structure of your headpiece, we recommend dry cleaning only. This ensures the fabrics and handcrafted details remain intact without risk of damage.
Avoid machine washing or water exposure, as this may affect the shape, texture, and finish of the piece. For best care, always entrust cleaning to a professional dry cleaner experienced with delicate luxury textiles.
Are your headpieces handmade?
Every Tournemoi headpiece is entirely handcrafted in Europe, reflecting our commitment to exceptional craftsmanship, responsible production, and timeless quality.
From cutting to finishing, each creation is assembled in our atelier with meticulous attention to detail and an artisanal approach guided by precision and refinement.
By maintaining production within the European Union, we support local expertise while reducing environmental impact through a more responsible manufacturing process.
Size Guide
How to measure your head size?
Using a soft measuring tape, measure your head as follows:
- Across the forehead,
- Above the ears,
- Around the back of the head.
Take your measurement in centimeters and refer to the guide below:
- XS — 55 cm
- S — 56 cm
- M — 57 cm
- L — 58 cm
Custom Size
If your head size is below 55 cm or above 58 cm, please contact us so we can create a custom headpiece tailored to your measurements.
Will each headpiece look exactly the same?
The dimensions, cut, and overall silhouette of each Tournemoi headpiece remain consistent across all models, ensuring the same level of comfort and craftsmanship.
For designs featuring handcrafted flowers, slight variations may naturally occur, as each flower is individually made by hand. These subtle differences make every piece unique and contribute to its exclusivity.
Are the headpieces suitable for sensitive scalps or hair loss?
Tournemoi silk headpieces are designed to feel exceptionally soft, lightweight, and comfortable against the skin, even for the most sensitive scalps.
Our premium silks are selected for their smooth, breathable texture, helping reduce irritation and friction while offering lasting comfort.
Each piece combines elegance and well-being for a refined and soothing wearing experience.
Is it a perfect gift?
A Tournemoi headpiece is designed as a timeless and precious gift.
Each piece is presented in our signature round case, offering an elegant unboxing experience from the very first moment. Thanks to its flexible one-size design, it adapts comfortably to different head shapes and hair types, making gifting effortless and universal.
Handcrafted in Europe from exceptional materials, every creation embodies elegance, comfort, and refinement.
What makes the Tournemoi case unique?
Our signature round case is inspired by vintage hat boxes and distinguished by its sculptural bow handle, bringing a modern yet feminine touch.
Designed to protect as beautifully as it presents, it transforms each Tournemoi piece into a true display object.
Orders & Delivery
What are the delivery times?
Delivery times vary depending on your location. You can find all the details on our dedicated shipping page.
Can I modify or cancel my order?
Please contact us as soon as possible after placing your order. We will do our best to assist you, although we cannot guarantee changes once the order has been shipped.
Returns & Exchanges
What is your return policy?
Please refer to our dedicated returns page for full conditions and procedures.
Contact Us
Do you have any other questions? Please feel free to contact us — we will be delighted to assist you.